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Questions about Ordering

Help for New Customers

Ordering books from Dover has never been easier. Please feel free to browse through our enormous selection of titles in a wide variety of subject areas. When you find a book you want to order, drop it into your shopping cart. When you are finished shopping and ready to check out, just click the "Checkout" button and follow the instructions to complete your shipping and billing information.

How Can I Pay for My Order?

You may pay for your order by credit card. Dover accepts both MasterCard and Visa. If you wish to pay by personal check, you must mail your order to Dover instead of ordering online. To download a printable PDF order form, click here.

What is Dover's Safe Shopping Guarantee?

Our safe shopping guarantee means that you never have to worry about the security of your credit card information when shopping at DoverPublications.com. Follow this link here to read our Safe Shopping Guarantee.

Do I Have to Pay Sales Tax on My Order?

Dover collects sales tax for orders that are shipped to addresses in New York State, New Jersey, Massachusetts, and Washington State.

Can I Order If I Live Outside of the United States?

The last day we will be accepting International orders is December 19, 2019. However, Dover has wide international distribution, and thousands of our books are available for purchase outside of the US from Amazon and many other websites and booksellers.

Will I Receive an Order Confirmation?

Shortly after your order is placed our system will automatically send you Order Confirmation via email. (If you do not receive an order confirmation within 24 hours, please contact us. Once your order has shipped we will send you a Shipping Confirmation email on the next business day that will provide you with instructions on how to Track Your Order through our website.

Does Dover Offer Quantity Discounts?

Yes we do. For orders of 10 or more of the same title, you will receive a 10% discount. When you order online, this discount will automatically be calculated in your shopping cart.

How Do I Order or Use a Gift Certificate?

Dover eGift Certificates make great gifts when you’re not sure what your recipient would like most. eGift certificates are available in denominations of $10, $15, $25, $50, $75, and $100 and are sent via email within hours. Please note that our Electronic Gift Certificates may be redeemed only through our website. If you have an existing Paper Gift Certificate, it must be redeemed by mail order. To see all of our great "Gift Ideas" including Gift Certificates, click here. Or if you need assistance using a gift certificate, please contact us.

Ordering For Schools & Libraries

Dover offers a 25% discount on school and library orders of $35 or more. Orders must be faxed or mailed on a Dover School or Library order form or with an official purchase order from your school or library. Shipping for school and library orders is based on weight. For complete information on placing school and library orders, please fax, write or e-mail us, and we will send you everything you need.

Desk and Examination Copy Policies

Examination Copies are available to professors and instructors who are considering adopting Dover books for classroom use. Please note that there is a maximum of 4 books, 2 copies each per semester. There is a charge of $2 for each exam copy to cover shipping & handling, sales tax, and fulfillment costs. Please use check or money order -- no POs or credit cards. All requests must be made in writing and sent to: Exam Copies, Dover Publications, Inc., 1325 Franklin Ave, Ste 250, Garden City, NY 11530.

Please be sure to write your request on school letterhead and include the following information: book title, author, and ISBN; name of class and approximate enrollment; shipping address. Note: books are shipped via UPS so no PO boxes, please.

Desk Copies are sent to professors and instructors who have already adopted and ordered Dover books for classroom use. Please note that there is a maximum of 4 books, 2 copies each per request. All requests must be made in writing and sent to: Desk Copies, Dover Publications, Inc., 1325 Franklin Ave, Ste 250, Garden City, NY 11530. Or, you can fax your request to (516) 742-5049.

Please be sure to write your request on school letterhead and include the following information: the name of your school's bookstore; book title, author, and ISBN; name of class, enrollment, and number of copies ordered; semester; shipping address. Note: books are shipped via UPS so no PO boxes, please.

How do I Cancel or Modify My Order?

You may cancel or modify an order that has not already been processed by 2:00 PM Eastern Time of the day it is placed by sending an email message with your name and order number to cancel@doverpublications.com. If your order is placed after 2:00 PM Eastern Time, you may cancel or modify it by 8:00 AM Eastern Time of the following business day. If you are unable to cancel or modify your order, please remember that our books are fully guaranteed and you may return them, no questions asked, for a full merchandise credit.

Which browsers does the site work with?

The Dover website works with most current browsers. For the best experience and full functionality, we recommend using the most current version of Chrome or Firefox. Some features such as Google Preview or some MyAccount features may not work properly with older or less common browsers or those with advanced settings blocking 3rd party cookies.
Our eBookshelf is best experienced using one of the more current browsers available today. Viewing our eBookshelf in older or non-compatible browsers may result in irregular display or reduced functionality. Please download the latest commercial version of your browser for the best experience.

Dover Coupon Offer Details

Unless otherwise specified, Dover coupon codes apply to merchandise only and do not apply to gift certificates; shipping, handling or tax charges. The coupon code must be entered at Checkout to receive the savings. Coupons cannot be applied to prior purchases. To qualify for our Free Shipping over $25 program, your merchandise total must be $25 or more after your coupon deduction. We reserve the right to change or discontinue coupon offers at any time. Coupons have no cash value. Coupons cannot be combined with other coupons, gift certificates, personal savings codes, or other promotional offers. Limit 1 coupon per customer. Unless otherwise specified, coupon offers expire at 11:59 PM Pacific Time on the end date noted.